{"product_id":"badly-behaved-people","title":"Badly Behaved People","description":"\u003cp class=\"MsoNormal\" style=\"margin: 0cm 0cm 8pt;\"\u003e\u003cspan style='line-height: 107%; font-size: 10pt; mso-fareast-font-family: \"Times New Roman\"; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-font-kerning: 0pt; mso-ligatures: none; mso-fareast-language: EN-GB;'\u003e\u003cfont face=\"Calibri\"\u003eZena Everett is an expert in communication, an international leadership coach, and a highly sought-after speaker. She is also the author of \"Mind Flip \" and the award-winning \"The Crazy Busy Cure.\"    \u003co:p\u003e\u003c\/o:p\u003e\u003c\/font\u003e\u003c\/span\u003e\u003c\/p\u003e \u003cp class=\"MsoNormal\" style=\"margin: 0cm 0cm 8pt;\"\u003e\u003cspan style='line-height: 107%; font-size: 10pt; mso-fareast-font-family: \"Times New Roman\"; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-font-kerning: 0pt; mso-ligatures: none; mso-fareast-language: EN-GB;'\u003e\u003cfont face=\"Calibri\"\u003e\"Badly Behaved People\" is not your typical business book; it features a unique format that combines elements of a business guide with an agony aunt approach. The book addresses 15 common problem personalities through real-life case studies. Readers will recognise challenging personality types and learn how to deal with them proactively and positively using practical tools and coaching questions. The goal is to understand yourself and your colleagues better, repair connections, and restore a sense of belonging and cohesion in the workplace.    \u003co:p\u003e\u003c\/o:p\u003e\u003c\/font\u003e\u003c\/span\u003e\u003c\/p\u003e \u003cp class=\"MsoNormal\" style=\"margin: 0cm 0cm 8pt;\"\u003e\u003cspan style='line-height: 107%; font-size: 10pt; mso-fareast-font-family: \"Times New Roman\"; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-font-kerning: 0pt; mso-ligatures: none; mso-fareast-language: EN-GB;'\u003e\u003cfont face=\"Calibri\"\u003eEach chapter is designed like a short story, with theory and explanations woven throughout. Readers will likely identify with at least one story, thinking, “That’s me,” and will learn how to make positive changes in their own relationships.    \u003co:p\u003e\u003c\/o:p\u003e\u003c\/font\u003e\u003c\/span\u003e\u003c\/p\u003e \u003cp class=\"MsoNormal\" style=\"margin: 0cm 0cm 8pt;\"\u003e\u003cspan style='line-height: 107%; font-size: 10pt; mso-fareast-font-family: \"Times New Roman\"; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-font-kerning: 0pt; mso-ligatures: none; mso-fareast-language: EN-GB;'\u003e\u003cfont face=\"Calibri\"\u003eKey features of the book includes:\u003c\/font\u003e\u003c\/span\u003e\u003c\/p\u003e \u003cul\u003e  \u003cli\u003e   \u003cdiv class=\"MsoNormal\" style=\"margin: 0cm 0cm 8pt;\"\u003e    \u003cspan style='line-height: 107%; font-size: 10pt; mso-fareast-font-family: \"Times New Roman\"; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-font-kerning: 0pt; mso-ligatures: none; mso-fareast-language: EN-GB;'\u003e\u003cfont face=\"Calibri\"\u003e\u003cspan style='font-family: \"Calibri\",sans-serif; font-size: 10pt; mso-bidi-theme-font: minor-latin; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;'\u003eImproved understanding of others and enhanced communication skills\u003c\/span\u003e\u003c\/font\u003e\u003c\/span\u003e   \u003c\/div\u003e\n\u003c\/li\u003e  \u003cli\u003e   \u003cdiv class=\"MsoNormal\" style=\"margin: 0cm 0cm 8pt;\"\u003e    \u003cspan style='line-height: 107%; font-size: 10pt; mso-fareast-font-family: \"Times New Roman\"; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-font-kerning: 0pt; mso-ligatures: none; mso-fareast-language: EN-GB;'\u003e\u003cfont face=\"Calibri\"\u003e\u003cspan style='font-family: \"Calibri\",sans-serif; font-size: 10pt; mso-bidi-theme-font: minor-latin; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;'\u003e\u003cspan style='font-family: \"Calibri\",sans-serif; font-size: 10pt; mso-bidi-theme-font: minor-latin; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;'\u003e15 real workplace stories that illustrate conflict resolution, dialogue restoration, and solutions for interpersonal challenges\u003c\/span\u003e\u003c\/span\u003e\u003c\/font\u003e\u003c\/span\u003e   \u003c\/div\u003e\n\u003c\/li\u003e  \u003cli\u003e   \u003cdiv class=\"MsoNormal\" style=\"margin: 0cm 0cm 8pt;\"\u003e    \u003cspan style='line-height: 107%; font-size: 10pt; mso-fareast-font-family: \"Times New Roman\"; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-font-kerning: 0pt; mso-ligatures: none; mso-fareast-language: EN-GB;'\u003e\u003cfont face=\"Calibri\"\u003e\u003cspan style='font-family: \"Calibri\",sans-serif; font-size: 10pt; mso-bidi-theme-font: minor-latin; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;'\u003e\u003cspan style='font-family: \"Calibri\",sans-serif; font-size: 10pt; mso-bidi-theme-font: minor-latin; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;'\u003e\u003cspan style='font-family: \"Calibri\",sans-serif; font-size: 10pt; mso-bidi-theme-font: minor-latin; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;'\u003ePractical tools to help find common ground and foster a sense of belonging         \u003co:p\u003e\u003c\/o:p\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/font\u003e\u003c\/span\u003e   \u003c\/div\u003e\n\u003c\/li\u003e \u003c\/ul\u003e \u003cp class=\"MsoNormal\" style=\"margin: 0cm 0cm 8pt;\"\u003e\u003cspan style='line-height: 107%; font-size: 10pt; mso-fareast-font-family: \"Times New Roman\"; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-font-kerning: 0pt; mso-ligatures: none; mso-fareast-language: EN-GB;'\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cspan style='line-height: 107%; font-size: 10pt; mso-fareast-font-family: \"Times New Roman\"; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-font-kerning: 0pt; mso-ligatures: none; mso-fareast-language: EN-GB;'\u003e\u003cspan style='line-height: 107%; font-size: 10pt; mso-fareast-font-family: \"Times New Roman\"; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-font-kerning: 0pt; mso-ligatures: none; mso-fareast-language: EN-GB;'\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cspan style='line-height: 107%; font-size: 10pt; mso-fareast-font-family: \"Times New Roman\"; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-font-kerning: 0pt; mso-ligatures: none; mso-fareast-language: EN-GB;'\u003eBy exploring the content, readers will gain insights into themselves, learn to control negative thinking, and uncover their blind spots. Each chapter is practical and actionable, featuring useful tools and coaching questions.\u003c\/span\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/span\u003e\u003c\/p\u003e \u003cp class=\"MsoNormal\" style=\"margin: 0cm 0cm 8pt;\"\u003e\u003cspan style='line-height: 107%; font-size: 10pt; mso-fareast-font-family: \"Times New Roman\"; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-font-kerning: 0pt; mso-ligatures: none; mso-fareast-language: EN-GB;'\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cspan style='line-height: 107%; font-size: 10pt; mso-fareast-font-family: \"Times New Roman\"; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-font-kerning: 0pt; mso-ligatures: none; mso-fareast-language: EN-GB;'\u003e\u003cspan style='line-height: 107%; font-size: 10pt; mso-fareast-font-family: \"Times New Roman\"; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-font-kerning: 0pt; mso-ligatures: none; mso-fareast-language: EN-GB;'\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cspan style='line-height: 107%; font-size: 10pt; mso-fareast-font-family: \"Times New Roman\"; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-font-kerning: 0pt; mso-ligatures: none; mso-fareast-language: EN-GB;'\u003e\u003c\/span\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/span\u003e \u003c\/p\u003e \u003cp class=\"MsoNormal\" style=\"margin: 0cm 0cm 8pt;\"\u003e\u003cspan style='line-height: 107%; font-size: 10pt; mso-fareast-font-family: \"Times New Roman\"; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-font-kerning: 0pt; mso-ligatures: none; mso-fareast-language: EN-GB;'\u003e\u003cfont face=\"Calibri\"\u003e\u003c\/font\u003e\u003c\/span\u003e\u003c\/p\u003e \u003cp class=\"MsoNormal\" style=\"margin: 0cm 0cm 8pt;\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cspan style='line-height: 107%; font-size: 10pt; mso-fareast-font-family: \"Times New Roman\"; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-font-kerning: 0pt; mso-ligatures: none; mso-fareast-language: EN-GB;'\u003e\u003c\/span\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/p\u003e \u003cp class=\"MsoNormal\" style=\"margin: 0cm 0cm 8pt;\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cspan style='line-height: 107%; font-size: 10pt; mso-fareast-font-family: \"Times New Roman\"; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-font-kerning: 0pt; mso-ligatures: none; mso-fareast-language: EN-GB;'\u003e\u003cfont face=\"Calibri\"\u003e\u003c\/font\u003e\u003c\/span\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/p\u003e \u003cp class=\"MsoNormal\" style=\"margin: 0cm 0cm 8pt;\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cspan style='line-height: 107%; font-size: 10pt; mso-fareast-font-family: \"Times New Roman\"; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin; mso-font-kerning: 0pt; mso-ligatures: none; mso-fareast-language: EN-GB;'\u003e\u003c\/span\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/p\u003e \u003cp class=\"MsoNormal\" style=\"margin: 0cm 0cm 8pt;\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Times New Roman\" size=\"3\"\u003e \u003cb\u003e\u003cspan style='font-family: \"Calibri\",sans-serif; font-size: 10pt; mso-bidi-theme-font: minor-latin; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;'\u003eTable of Contents        \u003co:p\u003e\u003c\/o:p\u003e\u003c\/span\u003e\u003c\/b\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/p\u003e \u003cp class=\"MsoNormal\" style=\"margin: 0cm 0cm 8pt;\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Times New Roman\" size=\"3\"\u003e \u003cstrong\u003e\u003cspan style='line-height: 107%; font-family: \"Calibri\",sans-serif; font-size: 10pt; mso-bidi-theme-font: minor-latin; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;'\u003e1:\u003cspan style=\"mso-spacerun: yes;\"\u003e  \u003c\/span\u003eCoaching: we’re all at it\u003cspan style=\"mso-spacerun: yes;\"\u003e  \u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cstrong\u003e\u003cspan style='line-height: 107%; font-family: \"Calibri\",sans-serif; font-size: 10pt; font-weight: normal; mso-bidi-theme-font: minor-latin; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;'\u003e        \u003co:p\u003e\u003c\/o:p\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/p\u003e \u003cp class=\"MsoNormal\" style=\"margin: 0cm 0cm 8pt;\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Times New Roman\" size=\"3\"\u003e \u003cstrong\u003e\u003cspan style='line-height: 107%; font-family: \"Calibri\",sans-serif; font-size: 10pt; mso-bidi-theme-font: minor-latin; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;'\u003e2. Context to the case studies: True stories about you and your colleagues \u003c\/span\u003e\u003c\/strong\u003e\u003cstrong\u003e\u003cspan style='line-height: 107%; font-family: \"Calibri\",sans-serif; font-size: 10pt; font-weight: normal; mso-bidi-theme-font: minor-latin; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;'\u003e        \u003co:p\u003e\u003c\/o:p\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/p\u003e \u003cp class=\"MsoNormal\" style=\"margin: 0cm 0cm 8pt;\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Times New Roman\" size=\"3\"\u003e \u003cstrong\u003e\u003cspan style='line-height: 107%; font-family: \"Calibri\",sans-serif; font-size: 10pt; mso-bidi-theme-font: minor-latin; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;'\u003eCase Studies: \u003c\/span\u003e\u003c\/strong\u003e\u003cstrong\u003e\u003cspan style='line-height: 107%; font-family: \"Calibri\",sans-serif; font-size: 10pt; font-weight: normal; mso-bidi-theme-font: minor-latin; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;'\u003e        \u003co:p\u003e\u003c\/o:p\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/p\u003e \u003cp class=\"MsoNormal\" style=\"margin: 0cm 0cm 8pt;\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Times New Roman\" size=\"3\"\u003e \u003cstrong\u003e\u003cspan style='line-height: 107%; font-family: \"Calibri\",sans-serif; font-size: 10pt; mso-bidi-theme-font: minor-latin; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;'\u003e3. My star performer is underperforming.\u003cspan style=\"mso-spacerun: yes;\"\u003e  \u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cstrong\u003e\u003cspan style='line-height: 107%; font-family: \"Calibri\",sans-serif; font-size: 10pt; font-weight: normal; mso-bidi-theme-font: minor-latin; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;'\u003e        \u003co:p\u003e\u003c\/o:p\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/p\u003e \u003cp class=\"MsoNormal\" style=\"margin: 0cm 0cm 8pt;\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Times New Roman\" size=\"3\"\u003e \u003cstrong\u003e\u003cspan style='line-height: 107%; font-family: \"Calibri\",sans-serif; font-size: 10pt; mso-bidi-theme-font: minor-latin; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;'\u003e4. My team can’t take criticism.\u003cspan style=\"mso-spacerun: yes;\"\u003e  \u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cstrong\u003e\u003cspan style='line-height: 107%; font-family: \"Calibri\",sans-serif; font-size: 10pt; font-weight: normal; mso-bidi-theme-font: minor-latin; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;'\u003e        \u003co:p\u003e\u003c\/o:p\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/p\u003e \u003cp class=\"MsoNormal\" style=\"margin: 0cm 0cm 8pt;\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Times New Roman\" size=\"3\"\u003e \u003cstrong\u003e\u003cspan style='line-height: 107%; font-family: \"Calibri\",sans-serif; font-size: 10pt; mso-bidi-theme-font: minor-latin; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;'\u003e5. I’m not good enough for this role.\u003cspan style=\"mso-spacerun: yes;\"\u003e  \u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cstrong\u003e\u003cspan style='line-height: 107%; font-family: \"Calibri\",sans-serif; font-size: 10pt; font-weight: normal; mso-bidi-theme-font: minor-latin; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;'\u003e        \u003co:p\u003e\u003c\/o:p\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/p\u003e \u003cp class=\"MsoNormal\" style=\"margin: 0cm 0cm 8pt;\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Times New Roman\" size=\"3\"\u003e \u003cstrong\u003e\u003cspan style='line-height: 107%; font-family: \"Calibri\",sans-serif; font-size: 10pt; mso-bidi-theme-font: minor-latin; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;'\u003e6. I hate speaking in front of senior leaders.\u003cspan style=\"mso-spacerun: yes;\"\u003e  \u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cstrong\u003e\u003cspan style='line-height: 107%; font-family: \"Calibri\",sans-serif; font-size: 10pt; font-weight: normal; mso-bidi-theme-font: minor-latin; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;'\u003e        \u003co:p\u003e\u003c\/o:p\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/p\u003e \u003cp class=\"MsoNormal\" style=\"margin: 0cm 0cm 8pt;\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Times New Roman\" size=\"3\"\u003e \u003cstrong\u003e\u003cspan style='line-height: 107%; font-family: \"Calibri\",sans-serif; font-size: 10pt; mso-bidi-theme-font: minor-latin; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;'\u003e7. I’m the office scapegoat. \u003c\/span\u003e\u003c\/strong\u003e\u003cstrong\u003e\u003cspan style='line-height: 107%; font-family: \"Calibri\",sans-serif; font-size: 10pt; font-weight: normal; mso-bidi-theme-font: minor-latin; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;'\u003e        \u003co:p\u003e\u003c\/o:p\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/p\u003e \u003cp class=\"MsoNormal\" style=\"margin: 0cm 0cm 8pt;\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Times New Roman\" size=\"3\"\u003e \u003cstrong\u003e\u003cspan style='line-height: 107%; font-family: \"Calibri\",sans-serif; font-size: 10pt; mso-bidi-theme-font: minor-latin; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;'\u003e8. How do I ignite a demotivated team?\u003cspan style=\"mso-spacerun: yes;\"\u003e  \u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cstrong\u003e\u003cspan style='line-height: 107%; font-family: \"Calibri\",sans-serif; font-size: 10pt; font-weight: normal; mso-bidi-theme-font: minor-latin; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;'\u003e        \u003co:p\u003e\u003c\/o:p\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/p\u003e \u003cp class=\"MsoNormal\" style=\"margin: 0cm 0cm 8pt;\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Times New Roman\" size=\"3\"\u003e \u003cstrong\u003e\u003cspan style='line-height: 107%; font-family: \"Calibri\",sans-serif; font-size: 10pt; mso-bidi-theme-font: minor-latin; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;'\u003e9. I’m stuck, everyone else is doing better than me.\u003cspan style=\"mso-spacerun: yes;\"\u003e  \u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cstrong\u003e\u003cspan style='line-height: 107%; font-family: \"Calibri\",sans-serif; font-size: 10pt; font-weight: normal; mso-bidi-theme-font: minor-latin; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;'\u003e        \u003co:p\u003e\u003c\/o:p\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/p\u003e \u003cp class=\"MsoNormal\" style=\"margin: 0cm 0cm 8pt;\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Times New Roman\" size=\"3\"\u003e \u003cstrong\u003e\u003cspan style='line-height: 107%; font-family: \"Calibri\",sans-serif; font-size: 10pt; mso-bidi-theme-font: minor-latin; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;'\u003e10. I’m doing my team’s work as well as my own.\u003cspan style=\"mso-spacerun: yes;\"\u003e  \u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cstrong\u003e\u003cspan style='line-height: 107%; font-family: \"Calibri\",sans-serif; font-size: 10pt; font-weight: normal; mso-bidi-theme-font: minor-latin; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;'\u003e        \u003co:p\u003e\u003c\/o:p\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/p\u003e \u003cp class=\"MsoNormal\" style=\"margin: 0cm 0cm 8pt;\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Times New Roman\" size=\"3\"\u003e \u003cstrong\u003e\u003cspan style='line-height: 107%; font-family: \"Calibri\",sans-serif; font-size: 10pt; mso-bidi-theme-font: minor-latin; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;'\u003e11. I’m too busy, with no time to think.\u003cspan style=\"mso-spacerun: yes;\"\u003e  \u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cstrong\u003e\u003cspan style='line-height: 107%; font-family: \"Calibri\",sans-serif; font-size: 10pt; font-weight: normal; mso-bidi-theme-font: minor-latin; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;'\u003e        \u003co:p\u003e\u003c\/o:p\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/p\u003e \u003cp class=\"MsoNormal\" style=\"margin: 0cm 0cm 8pt;\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Times New Roman\" size=\"3\"\u003e \u003cstrong\u003e\u003cspan style='line-height: 107%; font-family: \"Calibri\",sans-serif; font-size: 10pt; mso-bidi-theme-font: minor-latin; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;'\u003e12. My manager is too soft and the way she works is chaotic.\u003cspan style=\"mso-spacerun: yes;\"\u003e  \u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cstrong\u003e\u003cspan style='line-height: 107%; font-family: \"Calibri\",sans-serif; font-size: 10pt; font-weight: normal; mso-bidi-theme-font: minor-latin; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;'\u003e        \u003co:p\u003e\u003c\/o:p\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/p\u003e \u003cp class=\"MsoNormal\" style=\"margin: 0cm 0cm 8pt;\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Times New Roman\" size=\"3\"\u003e \u003cstrong\u003e\u003cspan style='line-height: 107%; font-family: \"Calibri\",sans-serif; font-size: 10pt; mso-bidi-theme-font: minor-latin; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;'\u003e13. I work for a toxic narcissist.\u003cspan style=\"mso-spacerun: yes;\"\u003e  \u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cstrong\u003e\u003cspan style='line-height: 107%; font-family: \"Calibri\",sans-serif; font-size: 10pt; font-weight: normal; mso-bidi-theme-font: minor-latin; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;'\u003e        \u003co:p\u003e\u003c\/o:p\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/p\u003e \u003cp class=\"MsoNormal\" style=\"margin: 0cm 0cm 8pt;\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Times New Roman\" size=\"3\"\u003e \u003cstrong\u003e\u003cspan style='line-height: 107%; font-family: \"Calibri\",sans-serif; font-size: 10pt; mso-bidi-theme-font: minor-latin; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;'\u003e14. Managing a cocky show-off.\u003cspan style=\"mso-spacerun: yes;\"\u003e  \u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cstrong\u003e\u003cspan style='line-height: 107%; font-family: \"Calibri\",sans-serif; font-size: 10pt; font-weight: normal; mso-bidi-theme-font: minor-latin; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;'\u003e        \u003co:p\u003e\u003c\/o:p\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/p\u003e \u003cp class=\"MsoNormal\" style=\"margin: 0cm 0cm 8pt;\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Times New Roman\" size=\"3\"\u003e \u003cstrong\u003e\u003cspan style='line-height: 107%; font-family: \"Calibri\",sans-serif; font-size: 10pt; mso-bidi-theme-font: minor-latin; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;'\u003e15. I need to speak up more.\u003cspan style=\"mso-spacerun: yes;\"\u003e  \u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cstrong\u003e\u003cspan style='line-height: 107%; font-family: \"Calibri\",sans-serif; font-size: 10pt; font-weight: normal; mso-bidi-theme-font: minor-latin; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;'\u003e        \u003co:p\u003e\u003c\/o:p\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/p\u003e \u003cp class=\"MsoNormal\" style=\"margin: 0cm 0cm 8pt;\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Times New Roman\" size=\"3\"\u003e \u003cstrong\u003e\u003cspan style='line-height: 107%; font-family: \"Calibri\",sans-serif; font-size: 10pt; mso-bidi-theme-font: minor-latin; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;'\u003e16. Negative colleagues drag me down \u003c\/span\u003e\u003c\/strong\u003e\u003cstrong\u003e\u003cspan style='line-height: 107%; font-family: \"Calibri\",sans-serif; font-size: 10pt; font-weight: normal; mso-bidi-theme-font: minor-latin; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;'\u003e        \u003co:p\u003e\u003c\/o:p\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/p\u003e \u003cp class=\"MsoNormal\" style=\"margin: 0cm 0cm 8pt;\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Times New Roman\" size=\"3\"\u003e \u003cstrong\u003e\u003cspan style='line-height: 107%; font-family: \"Calibri\",sans-serif; font-size: 10pt; mso-bidi-theme-font: minor-latin; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;'\u003e17. Why can’t he control his temper? \u003c\/span\u003e\u003c\/strong\u003e\u003cstrong\u003e\u003cspan style='line-height: 107%; font-family: \"Calibri\",sans-serif; font-size: 10pt; font-weight: normal; mso-bidi-theme-font: minor-latin; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;'\u003e        \u003co:p\u003e\u003c\/o:p\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/p\u003e \u003cp class=\"MsoNormal\" style=\"margin: 0cm 0cm 8pt;\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Times New Roman\" size=\"3\"\u003e \u003cstrong\u003e\u003cspan style='line-height: 107%; font-family: \"Calibri\",sans-serif; font-size: 10pt; mso-bidi-theme-font: minor-latin; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;'\u003e18. Why doesn’t anyone listen to me? \u003c\/span\u003e\u003c\/strong\u003e\u003cstrong\u003e\u003cspan style='line-height: 107%; font-family: \"Calibri\",sans-serif; font-size: 10pt; font-weight: normal; mso-bidi-theme-font: minor-latin; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;'\u003e        \u003co:p\u003e\u003c\/o:p\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/p\u003e \u003cp class=\"MsoNormal\" style=\"margin: 0cm 0cm 8pt;\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Times New Roman\" size=\"3\"\u003e \u003cstrong\u003e\u003cspan style='line-height: 107%; font-family: \"Calibri\",sans-serif; font-size: 10pt; mso-bidi-theme-font: minor-latin; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;'\u003e19. Five rules for better work relationships \u003c\/span\u003e\u003c\/strong\u003e\u003cstrong\u003e\u003cspan style='line-height: 107%; font-family: \"Calibri\",sans-serif; font-size: 10pt; font-weight: normal; mso-bidi-theme-font: minor-latin; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;'\u003e        \u003co:p\u003e\u003c\/o:p\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/p\u003e \u003cp class=\"MsoNormal\" style=\"margin: 0cm 0cm 8pt;\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cstrong\u003e\u003cspan style='line-height: 107%; font-family: \"Calibri\",sans-serif; font-size: 10pt; mso-bidi-theme-font: minor-latin; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin;'\u003ePatterns from the case studies\u003c\/span\u003e\u003c\/strong\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/p\u003e \u003cp class=\"MsoNormal\" style=\"margin: 0cm 0cm 8pt;\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Calibri\"\u003e\u003cfont face=\"Calibri\"\u003e \u003c\/font\u003e\u003c\/font\u003e\u003c\/font\u003e\u003c\/p\u003e \u003cp\u003e\u003c\/p\u003e \u003cp\u003e\u003c\/p\u003e \u003cp\u003e\u003c\/p\u003e \u003cp\u003e\u003c\/p\u003e","brand":"MediaPlace","offers":[{"title":"Default Title","offer_id":57399587373438,"sku":"NW9781292739465","price":13.95,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1379\/1261\/files\/9781292739465.jpg?v=1778601379","url":"https:\/\/mediaplace.com\/en-eu\/products\/badly-behaved-people","provider":"MediaPlace","version":"1.0","type":"link"}