{"product_id":"effective-conversational-ai","title":"Effective Conversational Ai","description":"\u003cp\u003e\u003cstrong\u003eCreate and improve conversational AI with the latest patterns, best practices, and tools, including generative AI models.\u003c\/strong\u003e\u003cbr\u003e\u003cbr\u003eConversational AI (CAI) tools are built to solve problems, but all-too-often they just end up causing pain for users–and developers! \u003cem\u003eEffective Conversational AI\u003c\/em\u003e reveals best practices and industry-tested techniques for creating chatbots and conversational AI tools that are reliable at an enterprise scale. With the tested ideas and examples in this book, you''ll learn to build chatbots that your customers and colleagues will actually want to use!\u003cbr\u003e\u003cbr\u003eIn \u003cem\u003eEffective Conversational AI\u003c\/em\u003e you''ll learn how to:\u003cbr\u003e\u003cbr\u003e\u003c\/p\u003e \u003cul\u003e  \u003cli\u003eCreate high-quality chatbots and other conversational AI experiences\u003c\/li\u003e  \u003cli\u003ePlan for continuous improvement\u003c\/li\u003e  \u003cli\u003eGenerative AI solutions to improve quality, accuracy, and usability\u003c\/li\u003e  \u003cli\u003eEvaluate user experience and business results\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003cbr\u003eAn underperforming chatbot is a liability to your business, and many conversational AI systems fail to deliver the cost savings and customer experience they promise. \u003cem\u003eEffective Conversational AI\u003c\/em\u003e introduces continuous improvement practices that are vital for the constant betterment and evolution of CAI tools. IBM chatbot gurus \u003cstrong\u003eAndrew Freed\u003c\/strong\u003e, \u003cstrong\u003eEniko Rozsa\u003c\/strong\u003e, and \u003cstrong\u003eCari Jacobs\u003c\/strong\u003e share the lessons they have learned from improving chatbots over 50 million chat interactions. Using modern generative AI and tried-and-tested classic approaches, you''ll learn to deliver high performance chatbots that can guide a customer through complex end-to-end tasks—no human required!\u003c\/p\u003e","brand":"MediaPlace","offers":[{"title":"Default Title","offer_id":57193704128894,"sku":"NW9781633436404","price":60.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1379\/1261\/files\/9781633436404.jpg?v=1778546015","url":"https:\/\/mediaplace.com\/en-usa\/products\/effective-conversational-ai","provider":"MediaPlace","version":"1.0","type":"link"}