{"product_id":"smart-retail","title":"Smart Retail","description":"\u003cp\u003e\u003cstrong\u003e\u003cem\u003eSMART RETAIL\u003c\/em\u003e IS \u003cem\u003eTHE\u003c\/em\u003e HOW-TO RETAIL BIBLE.\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cem\u003eSmart Retail\u003c\/em\u003e reveals what the most successful retailers in the world know and how you can apply their secrets to your own business. Fully revised and updated, this new edition includes the latest success stories, new ideas and strategic and tactical thinking to help grow your sales.\u003c\/p\u003e \u003cp\u003eBased on one simple question, which Richard Hammond posed to the world’s leading retailers: ‘What makes you so good?’, \u003cem\u003eSmart Retail \u003c\/em\u003eshows you how to use some of the best winning ideas, strategies and tactical thinking.\u003c\/p\u003e \u003cul\u003e  \u003cli\u003eDiscover the secrets of great retailing\u003c\/li\u003e  \u003cli\u003eBoost sales with practical advice from the best retailers in the world\u003c\/li\u003e  \u003cli\u003eLearn how to delight customers and keep them coming back for more\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eCovering everything from creating the ultimate retail experience to understanding your customer and the importance of a motivated team, this is the book that will equip managers, ambitious team-workers, retail entrepreneurs and indeed anybody who sells direct to customers, with practical winning ideas and strategies.\u003c\/p\u003e \u003cp\u003e\u003cem\u003e\u003cstrong\u003e‘The heart of every retail success is the delivery of a great customer experience. In mapping out how to do that, this book is worth its weight in gold’ \u003c\/strong\u003e\u003c\/em\u003eIan Shepherd, Chief Commercial Officer, Odeon \u0026amp; UCI\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003e\u003cem\u003e''I highly recommend Smart Retail as part of any retailer''s essential toolkit.'' \u003c\/em\u003e\u003c\/strong\u003eRowan Gormley, CEO Majestic Wine PLC\u003c\/p\u003e \u003cp\u003e \u003cstrong\u003e\u003cem\u003e''A really practical and helpful guide, essential reading for anyone involved in retailing.'' \u003c\/em\u003e\u003c\/strong\u003eCharles Dunstone, Founder and Chairman - The Carphone Warehouse \u003cem\u003e\u003cstrong\u003e‘The heart of every retail success is the delivery of a great customer experience. In mapping out how to do that, this book is worth its weight in gold.’ \u003c\/strong\u003e\u003c\/em\u003eIan Shepherd, Chief Commercial Officer, Odeon \u0026amp; UCI \u003cstrong\u003e\u003cem\u003e''Clear thinking with practical retail insight to get to innovative yet pragmatic ideas.'' \u003c\/em\u003e\u003c\/strong\u003eAlex Windle – Marketing Director BP \u003cem\u003e\u003cstrong\u003e''A toolkit of retailing skills to take you beyond survival, to super-performance.'' \u003c\/strong\u003e\u003c\/em\u003eAngus Thirlwell, Founder - Hotel Chocolat \u003cem\u003e\u003cstrong\u003e''Congratulations on pulling together such a comprehensive list of essential learnings.'' \u003c\/strong\u003e\u003c\/em\u003eCliff Burrows, Group President USA \u0026amp; Americas – Starbucks \u003cstrong\u003e\u003cem\u003e''This book is full of practical good things to make running stores that bit easier to get right.'' \u003c\/em\u003e\u003c\/strong\u003eJulian Richer, Chairman and Founder - Richer Sounds \u003cstrong\u003e\u003cem\u003e''A wonderful insight into the world of retailing. A fun and inspiring read.'' \u003c\/em\u003e\u003c\/strong\u003eVittorio Radice, Saviour of Selfridges\u003c\/p\u003e","brand":"MediaPlace","offers":[{"title":"Default Title","offer_id":57318280397182,"sku":"NW9781292082202","price":20.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1379\/1261\/files\/9781292082202.jpg?v=1778248959","url":"https:\/\/mediaplace.com\/en-usa\/products\/smart-retail","provider":"MediaPlace","version":"1.0","type":"link"}