{"product_id":"human-touch-1","title":"Human Touch","description":"All professionals need strong interpersonal skills as they are a fundamental requirement in any business environment. This book specifically addresses the application of those key skills within professional job roles and the IT industry. It forms a comprehensive and practical reference manual relevant to a huge variety of situations. Topics include: building rapport; team working; leadership; negotiation; managing conflict; presentation skills; coaching and mentoring; and problem solving.","brand":"MediaPlace","offers":[{"title":"Default Title","offer_id":57317148492158,"sku":"NW9781906124915","price":26.84,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1379\/1261\/files\/9781906124915.jpg?v=1778720966","url":"https:\/\/mediaplace.com\/products\/human-touch-1","provider":"MediaPlace","version":"1.0","type":"link"}