{"product_id":"itil-foundation-essentials-itil-4-editi","title":"Itil  Foundation Essentials Itil 4 Editi","description":"\u003cdiv\u003e\n\u003cp\u003e\u003ca id=\"HOME\"\u003e\u003c\/a\u003eITIL 4 is the latest evolution of the leading best-practice framework for ITSM (IT service management). It has been significantly updated from ITIL v3 and addresses new ITSM challenges, includes new technologies and incorporates new ways of working.\u003cbr\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eITIL Foundation Essentials - ITIL 4 Edition* is the ultimate revision guide for candidates preparing for the ITIL 4 Foundation exam. It is fully aligned with the Foundation course syllabus and gives a clear and concise overview of the facts. You can use it in place of writing revision notes, giving you more time to focus on learning the information you need to pass the exam.\u003cbr\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eWhether you are taking an ITIL 4 Foundation training course or are a self-study candidate, new to the framework or looking to upgrade your ITIL 2011 certification, this guide is the essential companion. It:\u003cbr\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003c\/div\u003e\u003cul\u003e\n\u003cli\u003eProvides definitions of the key terms and concepts used in ITIL 4;\u003c\/li\u003e\n\u003cli\u003ePresents detailed information in clear, user-friendly and easy-to-follow ways through tables, bullet points and diagrams; and\u003c\/li\u003e\n\u003cli\u003eExplains the key figures and diagrams in the ITIL syllabus.\u003c\/li\u003e\n\u003cdiv\u003e\u003cp\u003eNew for the ITIL 4 Edition:\u003cbr\u003e\u003cbr\u003e\u003c\/p\u003e\u003c\/div\u003e\n\u003c\/ul\u003e\u003cul\u003e\n\u003cli\u003eFully updated to reflect the changes introduced in ITIL 4.\u003c\/li\u003e\n\u003cli\u003eNew sections on the guiding principles of ITIL and the four dimensions of service management.\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cp\u003eUpdated overview of the ITIL Foundation exam.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"MediaPlace","offers":[{"title":"Default Title","offer_id":57315860676990,"sku":"NW9781787782136","price":24.62,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1379\/1261\/files\/9781787782136.jpg?v=1778507107","url":"https:\/\/mediaplace.com\/products\/itil-foundation-essentials-itil-4-editi","provider":"MediaPlace","version":"1.0","type":"link"}