{"product_id":"law-enforcement-interpersonal-communicat","title":"Law Enforcement Interpersonal Communicat","description":"\u003cp\u003e\u003cstrong\u003eLaw Enforcement Interpersonal Communication and Conflict Management: The IMPACT Model \u003c\/strong\u003eprovides law enforcement professionals with a comprehensive, easy-to-follow model designed specifically to improve communications with victims, witnesses, subjects, and other members of the public. Harnessing 30 years of front line law enforcement experience, author Brian D. Fitch outlines practical strategies in a six-step model, IMPACT, which asks professionals to: \u003c\/p\u003e \u003cul\u003e     \u003cli\u003e\n\u003cstrong\u003eIdentify \u003c\/strong\u003eand master emotions \u003c\/li\u003e     \u003cli\u003e\n\u003cstrong\u003eMaster \u003c\/strong\u003ethe story \u003c\/li\u003e     \u003cli\u003e\n\u003cstrong\u003ePromote \u003c\/strong\u003epositive behavior \u003c\/li\u003e     \u003cli\u003e\n\u003cstrong\u003eAchieve \u003c\/strong\u003eRapport \u003c\/li\u003e     \u003cli\u003e\n\u003cstrong\u003eControl \u003c\/strong\u003eyour response \u003c\/li\u003e     \u003cli\u003e\n\u003cstrong\u003eTake \u003c\/strong\u003eperspective \u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eWhen used correctly, this model will help readers communicate and connect more effectively with people in virtually any law enforcement environment.\u003c\/p\u003e","brand":"MediaPlace","offers":[{"title":"Default Title","offer_id":57310107107710,"sku":"NW9781506303376","price":38.64,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1379\/1261\/files\/9781506303376.jpg?v=1778581313","url":"https:\/\/mediaplace.com\/products\/law-enforcement-interpersonal-communicat","provider":"MediaPlace","version":"1.0","type":"link"}