{"product_id":"telephone-assessment-in-primary-care","title":"Telephone Assessment In Primary Care","description":"At a time when primary care has never been busier, the ability to assess effectively by telephone is vitally important. By understanding the problems of this demanding and risk-prone area, clinicians are better able to balance patient needs with workload demands and access to face-to-face appointments.\u003cbr\u003eThis book provides GPs, practice nurses and out-of-hours workers with a practical guide to what is required when undertaking triage or consultations on the telephone. Using real-world examples throughout, the book offers:\u003cul\u003e\n\u003cli\u003eA step-by-step guide to the basic principles of telephone assessment\u003c\/li\u003e\n\u003cli\u003eA summary of the potential pitfalls and how to avoid them\u003c\/li\u003e\n\u003cli\u003eGuidance on how to quality-assure each call before concluding safely\u003c\/li\u003e\n\u003cli\u003eProtocols to use for every call\u003c\/li\u003e\n\u003c\/ul\u003e\u003ci\u003eTelephone Assessment in Primary Care\u003c\/i\u003e is based around the author’s personal experience working in clinical telephone services. In addition, her work running training courses on telephone triage and consultation helps her to highlight common problems and provide practical solutions.","brand":"MediaPlace","offers":[{"title":"Default Title","offer_id":57394096537982,"sku":"NW9781914961366","price":23.44,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1379\/1261\/files\/9781914961366.jpg?v=1780711613","url":"https:\/\/mediaplace.com\/products\/telephone-assessment-in-primary-care","provider":"MediaPlace","version":"1.0","type":"link"}