Public Service Delivery
Public Service Delivery
Regular price
£48.50
Sale price
£48.50
Regular price
Tax included.
Shipping calculated at checkout.
India is hailed as the world’s largest democracy but there is something curious in the fact that public service delivery continues to be poor, despite country’s strong democratic tradition. This paradox is inescapable. The case in point unarguably is, India’s highest percentage of under-six underweight and anaemic children in the world. Much of the public policy discourse holds ‘weak accountability’ as one of the reasons for service delivery outcomes remaining poor in India. A key driving question of this book is how accountability as an idea and a process, significant in the everyday encounters of key actors at the frontline of public health service delivery, as against its high rhetoric in policy and development discourse. The book analyses how users, especially the poor, interact and interface with accountability mechanisms esp. the informal ones, when the formal mechanisms of accountability fail or exclude them.
-
Estimated delivery: Jun 11 - Jun 15
Quick, only 2 items left in stock!
Couldn't load pickup availability
Sold and shipped by SpeedyHen
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
India is hailed as the world’s largest democracy but there is something curious in the fact that public service delivery continues to be poor, despite country’s strong democratic tradition. This paradox is inescapable. The case in point unarguably is, India’s highest percentage of under-six underweight and anaemic children in the world. Much of the public policy discourse holds ‘weak accountability’ as one of the reasons for service delivery outcomes remaining poor in India. A key driving question of this book is how accountability as an idea and a process, significant in the everyday encounters of key actors at the frontline of public health service delivery, as against its high rhetoric in policy and development discourse. The book analyses how users, especially the poor, interact and interface with accountability mechanisms esp. the informal ones, when the formal mechanisms of accountability fail or exclude them.
